Privacy Policy

This Privacy Policy explains how Prostica collects, uses, stores, and protects your personal information when you visit or make a purchase on prostica.com. We are committed to protecting your privacy and complying with international data protection standards, including the GDPR.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, email address, shipping address, billing address.
Payment Information: Processed securely by third-party payment processors (we do not store card details).
Order Information: Products purchased, order history, transaction details.
Technical Data: IP address, browser type, device information, pages viewed.
Cookies & Tracking: Used to improve website experience and analytics.

2. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfill your orders.
To communicate with you about your order or customer support requests.
To improve website performance, layout, and user experience.
To send marketing emails (only if you opt-in).
To comply with legal and security obligations.

3. Legal Basis for Processing (GDPR)

We process your data under one or more of the following legal bases:

Performance of a contract (processing your order).
Your consent (for marketing or cookies).
Legitimate interests (fraud prevention, website security).
Legal obligations (tax, accounting, compliance).

4. How We Store & Protect Your Data

We use secure servers and encryption when necessary to protect your personal information. Access is restricted only to authorized personnel involved in order processing or support.

5. Sharing Your Information

We do not sell or trade your personal information. We only share data with:

Payment Processors (for secure transactions).
Shipping Partners (to deliver your order).
Analytics Tools (to improve the website).
Legal Authorities when required by law.

6. Cookies

Prostica uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and improve site performance. You can adjust your cookie preferences through your browser settings.

7. Your Rights (GDPR)

You have the following rights regarding your personal data:

Right to access your information.
Right to correct inaccurate data.
Right to request deletion (“right to be forgotten”).
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.

To exercise these rights, contact us at:
Email: contactprostica@gmail.com

8. Retention of Data

We retain your personal information only as long as necessary for:

Order processing and support
Legal and accounting requirements
Fraud prevention and security

9. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing personal information.

10. Children's Privacy

Prostica does not knowingly collect data from anyone under 16 years old. If you believe a minor has provided personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after updates means you accept the revised policy.

12. Contact Information

For any questions or privacy-related concerns, contact us at:
Email: contactprostica@gmail.com